Order & Delivery


http://cooltext.com



Salam Ladies


PAYMENT

Interested, pls email me at ayusoleha07@gmail.com, with Order form.
1. CLOTHES NAME :
2. SIZE:
3. COLOUR:
4. NAME :
5. ADDRESS :
6. HP No. :

PAYMENT VIA POSB SAVING 

 
PLEASE MAKE PAYMENT WITHIN 2 DAYS UPON CONFIRMATION.

ONCE PAYMENT MADE, PLS SEND DETAILS OF PAYMENT OR WHATSAPP PIC OF PAYMENT TO 83362104


POSTAGE

PLEASE NOTE THAT PRICE IS EXCLUSIVE OF POSTAGE. 

$1.50 FOR NORMAIL MAIL
$3.74 FOR REGISTERED MAIL (MAY CHANGE DEPENDING ON SINGPOST)
REGISTERED MAIL IS RECOMMENDED.

WILL NOT BE RESPONSIBLE FOR ANY LOST PARCEL THRU NORMAIL MAIL 


FOR NORMAL MAIL
Parcel will be delivered to the letterbox directly. In the case of large parcel which cannot be fitted to the letterbox, the postman will deliver to your doorstep. If delivery is unsuccessful (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail. We shall not be held responsible for damage or loss of normal mails. Registered mail or Door to Door delivery is highly recommended.

SINGPOST REGISTERED MAIL
Parcel will be delivered directly to the doorstep of your address. Tracking number is available. In case of unsuccessful delivery, the postman will leave a collection slip at your door for collection at the nearest post office.

DOOR TO DOOR
Various courier services will be used which guarantee to deliver within 2 working days. Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times


DELIVERY 

IN STOCK GOODS WILL BE NORMALLY SENT WITHIN 3 WORKING DAYS OF THE ORDER. FOR PRE-ORDERS, THEY WILL BE SENT WITHIN 7- 14 WORKING DAYS. 


PLEASE ENSURE THAT ALL DETAILS GIVE ARE CORRECT, TO AVOID ANY NECESSARY DETAILS AND TO PROVIDE AS EFFICIENT SERVICE AS WE CAN.

MEET-UP POSSIBLE FOR INSTOCK ITEMS.

Handling time for backorder items = 7-14 working days
Handling time for in stock items = 3 working day

Total delivery time = handling time + delivery time



RETURNS AND REFUNDS

IF GOODS SENT HAVE SOME DEFECTS, PLEASE WHATSAPP US THE PICTURE. YOU MAY RETURN TO US THE GOODS UNUSED AND IN ITS ORIGINAL CONDITION WITHIN 7 DAYS.
PLEASE DO NOT USE, WASH OR ALTER THE GOODS. 

WE DO NOT REFUND IN CASH. YOU MAY USE THE CREDITS GIVEN FOR YOUR NEXT PURCHASE.  

WHEN MAILING, PLEASE OBTAIN A PROOF OF POSTAGE CERTIFICATE FROM THE POST OFFICE. PLEASE NOTE WE WILL NOT PAY FOR THE POSTAGE OR HANDLING COSTS. 

YOU MAY EXCHANGE WITH ANY ITEMS SUBJECT TO AVAILABILITY. ANY PRICE DIFFERENCE WILL REQUIRE A CASH TOP-UP.


THANK YOU FOR SHOPPING WITH AYU SOLEHA'S CLOSET.

HAVE A NICE DAY!